CRM & VIP Jobs in iGaming

CRM and VIP teams own everything that happens after a player registers. CRM managers build lifecycle campaigns across email, SMS, and push, design bonus offers with real cost control, and segment players by value, game preference, and churn risk. VIP hosts manage the small group of high-value players who generate an outsized share of revenue, with personal contact, tailored rewards, and event invitations.

These are commercially critical roles, because retention is cheaper than acquisition and regulators increasingly scrutinise how bonuses and VIP schemes are run. Employers want people who can read data, write copy that converts, and stay inside responsible gambling boundaries. Compare typical packages on our salaries page.