Role in brief
SOFTSWISS seeks an HR Administration Team Lead to manage employment operations across various countries. This role is ideal for candidates with strong HR operations experience and leadership skills.
About the role
In the HR Administration Team Lead position at SOFTSWISS, you will be responsible for overseeing the team's daily activities, ensuring the accuracy and efficiency of employment operations across service agreements and contracts. Your leadership will guide the team in managing complex HR processes and documentation.
You will play a crucial role in improving operational efficiency by identifying gaps and implementing practical changes. This position requires collaboration with external providers and coordination of employment processes across multiple countries, making it essential to have a strong understanding of employment law and HR systems.
Skills that matter here
- HR Operations: This role requires at least four years of experience in HR operations to effectively manage employment processes.
- Team Leadership: Candidates should have 1-2 years of experience leading a team to coordinate operational activities.
- Employment Contracts: Practical knowledge of employment contracts and service agreements is crucial for overseeing contract administration.
- Cross-Country Coordination: Experience coordinating employment processes across multiple countries is necessary for this role.
- Communication Skills: Clear communication skills are essential for guiding colleagues and handling complex HR cases.
- HRIS and ERP Systems: Familiarity with HRIS and ERP systems will aid in maintaining accurate employment records.
Who this role suits
- A candidate who thrives in a structured yet dynamic environment.
- Someone with a proactive approach to identifying and resolving operational issues.
- An individual who enjoys working collaboratively across departments and with external partners.
- A detail-oriented professional who can manage sensitive documentation and deadlines.
From the employer
- Lead and coordinate the team’s employment operations, setting priorities and ensuring work is accurate, timely, and well-documented
- Support and review existing processes, identify gaps and opportunities for improvement, and implement practical changes that strengthen efficiency, consistency, and control
- Oversee contract administration from preparation and execution through updates and offboarding, across service agreements, EOR contracts, and employment contracts, coordinating employment-related relocation processes as well
- Coordinate payroll inputs and recurring employment processes, including time and absence records, timesheets, leave balances and employee lifecycle changes
- Ensure employment records, documentation and HR system data are accurate and up to date
- Coordinate employment operations across countries and legal entities, working with external providers on local requirements and employee changes
- Advise employees and internal teams on employment arrangements, processes, policies, systems and documentation, involving external providers when needed
- Guide the team through complex cases and questions that require investigation, clarification or approval
- At least 4 years of experience in HR Operations, Employment Operations, payroll administration, or a related field
- At least 1–2 years of experience leading a team or coordinating operational processes
- Practical knowledge of employment contracts, EOR contracts, and service agreements, including how their administration differs
- Experience coordinating employment processes across multiple countries or legal entities, including work with external providers
- A track record of improving operational processes, with the ability to spot issues, prioritize changes, and follow through on implementation
- Familiarity with HRIS and ERP systems
- Strong organizational skills and attention to detail, with confidence managing recurring deadlines and sensitive documentation
- Clear communication skills and the ability to guide colleagues, explain processes and handle complex cases thoughtfully
- Confidence working cross-functionally with Finance, employees, contractors, managers and external providers
- Professional English and Russian for day-to-day written and verbal communication
- Basic Excel skills, including lookup functions (e.g., VLOOKUP or XLOOKUP)
- Private health insurance
- Sports benefits
- Comprehensive Mental Health Program
- Free English lessons (online)
- Local language courses
- Paid time off
- Maternity leave support
- Referral program rewards
- Upskilling, internal workshops, and participation in professional conferences and corporate events
Questions about this role
Is this position remote?
Yes, this role is fully remote.
What level of experience is required?
Candidates should have at least four years of experience in HR operations and 1-2 years in a leadership role.
How can I apply for this position?
Interested candidates can apply through the SOFTSWISS website.
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