Lead Operations Specialist
Role in brief
Fintech Company seeks a Lead Operations Specialist to manage a remote team overseeing payment processes. Ideal candidates have experience in iGaming or fintech, particularly with payment systems.
About the role
As a Lead Operations Specialist at Fintech Company, you will coordinate a team and ensure the smooth operation of payment processes. Your role will involve distributing tasks, monitoring performance, and addressing complex issues that arise in daily operations.
With a focus on compliance and efficiency, you will analyze team metrics and maintain reporting standards. The company values attention to detail and independence, making it essential for you to effectively manage team dynamics while ensuring operational excellence.
Who this role suits
- Experienced in team management, preferably in iGaming or fintech.
- Detail-oriented and capable of handling complex operational challenges.
- Independent worker who thrives in a fully remote environment.
- Flexible with shift schedules and able to adapt to varying work hours.
From the employer
- Control and coordinate the work of shift operators;
- Distribute tasks and monitor their completion;
- Oversee payment operations;
- Solve complex and non-standard cases;
- Analyze team performance metrics and maintain reporting;
- Ensure compliance with regulations and efficiency of work processes.
- Experience as a Team Lead / Shift Lead / Senior Operator in iGaming (payment direction) or Crypto / FinTech;
- Practical experience with cryptocurrency payments or payment systems in iGaming;
- Experience in team management and employee oversight;
- Attention to detail, responsibility, and independence.
- Fully remote work format;
- Flexible shift schedule — one of the shifts to choose from:
00:00–08:00 / 08:00–16:00 / 16:00–00:00 (GMT+3, 5/2);
- Salary paid twice a month;
- Opportunities for professional and career growth.
Questions about this role
What is the remote policy?
This role is fully remote.
What level of experience is required?
Candidates should have experience as a Team Lead, Shift Lead, or Senior Operator in iGaming or fintech.
How do I apply?
Interested candidates can apply through the company website at https://fintech.com/.
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