Support / Operations Specialist

About the role

As a Support / Operations Specialist at Fintech Company, you will play a crucial role in processing incoming and outgoing requests while ensuring compliance with internal regulations. This position involves monitoring operations and maintaining accurate reporting standards.

You will be part of a growing team of 50 professionals in a fully remote environment, providing flexibility with various shift options. The company values attention to detail and responsibility, making it essential for success in this role.

Skills that matter here

• Attention to detail: This role requires meticulous attention to detail to maintain accurate reporting and adhere to internal regulations.
• CRM experience: Familiarity with CRM systems will enhance your ability to work effectively with internal services.

Who this role suits

• Candidates who thrive in a structured environment and appreciate flexible work hours.
• Individuals with a strong sense of responsibility and the ability to handle large volumes of information.
• Those who have a background in iGaming or FinTech will find this role particularly suitable.

From the employer

• Process incoming and outgoing requests;
• Work with internal services and CRM system;
• Monitor operations in accordance with internal regulations;
• Maintain reporting and adhere to established work standards;

• Attention to detail and responsibility;
• Ability to work with large volumes of information;
• Experience with CRM and internal services is an advantage;
• Experience in iGaming / FinTech is a plus;

• Fully remote work format;
• Flexible shift schedule — you can work in one of the shifts:

00:00–08:00 / 08:00–16:00 / 16:00–00:00 (5/2 in MSK);

• Salary paid twice a month;
• Opportunities for professional and career growth;