Casino Operations Manager

About the role

As a Casino Operations Manager, you will play a crucial role in managing the operational elements of our online casino. Your responsibilities will include configuring bonus mechanics, launching promotional activities, and ensuring the correct launch of new games. You will also manage the game catalog and oversee content display across various geographic locations and currencies.

This position requires a solid understanding of casino product mechanics and the ability to work independently. You will interact directly with game providers and collaborate with development and QA teams to ensure smooth operations. Attention to detail and a proactive approach to problem-solving will be essential for success in this role.

Skills that matter here

• iGaming experience: This role requires a background in iGaming and online casino operations to effectively manage the casino's offerings.
• Casino Back Office knowledge: Familiarity with casino back office systems is crucial for configuring bonuses and managing platform content.
• Attention to detail: You will need to verify the results of your work meticulously to ensure operational success.

Who this role suits

• A candidate with a strong background in iGaming and casino operations.
• Someone who is detail-oriented and capable of working independently.
• An individual who enjoys interacting with game providers and managing multiple projects simultaneously.

From the employer

• Create and configure Free Spins, Cashback, Deposit / No Deposit Bonus and other bonus mechanics;
• Configure wagering, min deposit, bonus %, max win, validity periods and restrictions;
• Launch tournaments and promotional activities;
• Manage banners, promotions and other platform content;
• Add new games and ensure their correct launch;
• Manage the catalog: providers, categories, genres, order and display of games;
• Configure content for different GEOs, currencies, and languages;
• Interact with game providers and participate in the launch of new providers;
• Check changes before and after going to Production;
• Manage the display of payment methods within the platform;
• Identify issues in Back Office/product and communicate them to the development team.

• Experience in iGaming / Online Casino;
• Experience with Casino Back Office / Admin Panel;
• Understanding of wagering, Free Spins, cashback, RTP, tournaments, limits, game providers;
• Understanding of the full cycle of working with gaming content: from addition to launch;
• Attention to detail and ability to independently verify the results of one's work;
• Experience interacting with Product, Development, QA.

• Direct interaction with game providers is a big plus;
• Participation in onboarding and integration of new providers;
• Experience working with multiple GEOs, currencies, and localizations.