Senior CRM Manager

International iGaming Holding · website

Remote senior English B2 5 days ago full-time quality 7.3/10

CRMCustomer.ioAIFigma

Set up and maintain trigger communications: technical emails/SMS, segmented chains
Create and update promotional campaigns
Collect bonuses, tournaments, fortune wheels, and lotteries in the BO
Monitor retention metrics and launch promotions based on them
Analyze campaign results and set tasks for analytics

2+ years of experience in CRM/Retention in iGaming
Experience launching multi-channel campaigns in Customer.io (email, push, SMS, in-app)
Ability to segment and personalize for different player categories
Understanding of retention and monetization metrics: LTV, churn, ARPU, ARPPU
Skills in campaign analysis, working with reports and A/B testing
Attention to detail, systematic approach, ideas for engagement
Confident use of AI (Claude, ChatGPT)

Remote work format and flexible schedule;
Competitive salary + bonuses based on results;
Opportunity to influence the product and make independent decisions;
A team of professionals with whom it is interesting to grow.

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