People Operations Lead

About the role

As the People Operations Lead at Magic Eden, you will oversee HR operations for a fast-paced environment, focusing on onboarding, offboarding, and maintaining accurate employee data through Rippling. Your role will involve supporting employees across multiple regions, ensuring compliance with local employment requirements.

You will collaborate closely with Recruitment, IT, and Finance to manage payroll and benefits, while also addressing sensitive employee matters with discretion. Your contributions will help streamline HR processes, making them scalable across different countries and time zones.

Skills that matter here

• HR operations: This role requires a strong background in HR operations to effectively manage onboarding, offboarding, and employee data.
• HRIS (Rippling): Hands-on experience with Rippling or similar HRIS is essential for maintaining accurate employee records.
• EOR workforce management: Experience managing an Employer of Record workforce through Deel is necessary for handling contracts and employee relations.
• Attention to detail: A high attention to detail is critical for ensuring reliable HR processes and compliance across regions.
• Communication: Clear and warm written communication is important for addressing employee queries and policy matters.

Who this role suits

• A candidate with over 5 years of HR operations experience, particularly in fast-paced environments.
• Someone who is comfortable handling sensitive employee matters with discretion.
• A professional experienced in managing EOR workforces and has knowledge of employment requirements in Australia, the US, and the UK.
• An individual who can communicate effectively across time zones and is adaptable to a remote-first work culture.

From the employer

• Run onboarding and offboarding end to end, in close partnership with Recruitment and IT.
• Own Rippling as our HRIS, keeping employee data accurate and workflows running smoothly.
• Manage our Deel EOR workforce, including onboarding, contract changes and day-to-day contact with Deel.
• Support employees across our US, UK and Australian entities, making sure contracts, leave and local requirements are handled correctly.
• Administer benefits across regions, including US Open Enrollment alongside our broker.
• Partner with Finance on payroll, making sure starters, leavers and changes are captured accurately and on time each cycle.
• Handle sensitive employee matters, including performance conversations, exits and investigations, with discretion and sound judgment.
• Be the first point of contact for employee questions on policies, leave, benefits and paperwork.
• Document and tighten our HR processes so they scale across countries and time zones.

• 5+ years in HR operations, ideally at a fast-moving, globally distributed company.
• Experience handling sensitive employee matters with discretion and sound judgment.
• Hands-on experience with Rippling or a similar HRIS.
• Experience managing an EOR workforce, ideally through Deel.
• Working knowledge of Australian employment requirements, with exposure to the US (and ideally the UK) a strong plus.
• High attention to detail and a track record of making things run reliably.
• Clear, warm written communication, and comfort working across time zones, with enough flexibility to overlap with US and UK hours.

Bonus points

• Experience in crypto, Web3 or online gaming.
• Experience supporting US employees and benefits.

• A small, senior team where your work is visible and valued.
• Competitive compensation and equity package.
• Flexible leave.
• Remote-first company.