Payment Product Manager

About the role

This role focuses on developing and optimizing Growe's payment infrastructure, which serves various digital businesses. The Payment Product Manager will be instrumental in defining the behavior of the payment hub, including critical aspects like callback timeouts, withdrawal rules, and gateway settings. A significant part of the work involves enhancing the internal back office systems, creating screens for managing projects, gateways, payment methods, and transactions.

The position requires conducting in-depth discovery across eleven internal systems, such as wallets, KYC, anti-fraud, and reconciliation, to understand their interdependencies and integrate them effectively. This ensures a cohesive and robust payment ecosystem. Success in this role means delivering well-defined system behaviors and a functional back office that supports the company's operational needs.

A key responsibility is planning regional payment migrations, which involves outlining rollout stages, conducting traffic checks, establishing transition criteria, and developing rollback plans. This ensures smooth and controlled transitions for payment services across different regions. The role demands a data-driven approach, focusing on metrics like conversion and approval rates, error analysis, and transaction costs to drive continuous improvement.

Skills that matter here

• product management: The role requires at least four years of experience in product management, specifically in defining and delivering product features for complex systems.
• payments: A minimum of two years of experience in payments, fintech, or complex transactional systems is essential for understanding the domain-specific challenges.
• API contracts: The ability to independently read and interpret API contracts is crucial for integrating and tracing transactions across various internal and external systems.
• data-driven approach: This role requires a focus on analyzing metrics like conversion rates, approval rates, and transaction costs to inform product decisions and improvements.
• requirements formulation: The candidate must be proficient in formulating clear requirements with measurable outcomes, acceptance criteria, and well-defined boundaries.
• transaction tracing: The role involves tracing transactions across multiple systems to diagnose issues and ensure smooth payment processing.

Who this role suits

• Someone with a strong background in payment systems who can navigate complex technical integrations and internal systems.
• An individual who thrives on defining detailed system behaviors and building comprehensive back-office functionalities.
• A product manager who is analytical and uses data to drive decisions, focusing on optimizing payment performance metrics.
• A professional capable of independently managing discovery processes and planning regional system migrations.

From the employer

• Define payment hub behavior: callback timeouts, withdrawal rules, gateway settings, and error messages.
• Develop back office with screens for projects, gateways, payment groups, methods, orders, transactions, and logs.
• Conduct discovery across 11 internal systems, including wallets, KYC, antifraud, reconciliation, and taxation.
• Plan regional migration: rollout stages, traffic checks, transition criteria, and rollback plans.

• 4+ years in product management, with at least 2 years in payments, fintech, or complex transactional systems.
• Ability to independently read API contracts and trace transactions across multiple systems.
• Experience in formulating requirements with measurable outcomes, acceptance criteria, and clear boundaries.
• Data-driven approach: working with conversion, approval rates, error causes, and transaction costs.