VIP Account Manager

Vega Partners · website
Remote junior English B2 2 months ago full-time quality 7.2/10
Apply now →
CRMcustomer successaccount managementanalytical skillsmulti-channel communication
  • Manage a personal portfolio of VIP clients with daily personalised communication
  • Analyse client behaviour and KPIs to spot retention and growth opportunities
  • Develop upselling and cross-selling strategies to maximise lifetime value
  • Collaborate cross-functionally and maintain accurate CRM records
  • 1+ year in Account Management, VIP/Retention or Customer Success
  • English B2+ — must-have
  • Analytical mindset, strong CRM skills, multi-channel communication experience
  • Bonus: Intercom or Customer.io experience
  • Salary in EUR
  • Fully remote
  • Shift 2/2, 12h incl. nights
  • Medical, sports & education compensation
  • Annual salary review | No micromanagement
Apply now →

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