Role in brief
SOFTSWISS is seeking a Senior System Analyst for their Delivery team, focusing on CRM architecture and user experience. Ideal candidates should be experienced in system analysis and development, particularly with Python and JavaScript.
About the role
In this role, you will design and optimize CRM architecture, enhancing user experience through front-end customizations. You will collaborate with business stakeholders to build effective client management workflows and integrate HubSpot with internal systems and third-party tools.
As a key member of the Delivery team, you will also administer and configure HubSpot, ensuring data quality and user permissions. Your analytical skills will support informed decision-making through the delivery of insightful reports.
Skills that matter here
- Python: You will use Python for hands-on development and debugging.
- JavaScript: JavaScript will be essential for front-end customizations and system integrations.
- SQL: Knowledge of SQL will help in managing and querying databases.
- Docker: Experience with Docker is necessary for understanding DevOps practices.
- Kubernetes: Kubernetes knowledge is required for managing containerized applications.
- REST APIs: You will work with REST APIs to build system integrations.
Who this role suits
- A professional with strong analytical skills and a deep understanding of system architecture.
- Someone who thrives in a collaborative environment and enjoys working with business stakeholders.
- A candidate who values continuous learning and is open to upskilling opportunities.
- An individual fluent in Russian, comfortable in a multicultural team.
From the employer
- Design and optimize CRM architecture.
- Improve user experience through front-end customizations.
- Integrate HubSpot with Company’s internal systems and third-party tools in line with security requirements.
- Build effective Clients management workflows in collaboration with business stakeholders.
- Deliver reports that support informed decision-making.
- Administer and configure HubSpot, including automated workflows, data quality controls, and user permissions management.
- Advise and support users, helping with effective HubSpot’s features usage.
- Strong analytical and system architecture skills.
- Hands-on development and debugging experience with Python and JavaScript/TypeScript, with familiarity with Node.js and React.js.
- Proficiency with debugging and API testing tools such as browser developer tools and Postman.
- Knowledge of SQL and NoSQL databases.
- Understanding of DevOps practices: experience with Docker and Kubernetes.
- Experience with message brokers such as Kafka.
- Understanding of REST APIs and experience building system integrations.
- Work experience with Jira and Confluence.
- Russian proficiency at Fluent level (C1+).
- Nice to have: Experience with ClickHouse, Experience configuring HubSpot or other CRM systems, Experience with Zapier, Make, or Clay, Hands-on experience with AI tools such as Claude and automation platforms such as n8n.
- Private health insurance.
- Sports benefits.
- Comprehensive Mental Health Program.
- Free English lessons (online).
- Local language courses.
- Paid time off.
- Maternity leave support.
- Referral program rewards.
- Upskilling, internal workshops, and participation in professional conferences and corporate events.
Questions about this role
What is the remote policy?
This position is fully remote.
What level of experience is required?
The role is aimed at senior-level candidates.
How do I apply for the position?
Interested candidates can apply through the SOFTSWISS website.
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