Partnership Manager
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Role in brief
This Partnership Manager role at an iGaming platform provider focuses on managing and developing the company's vendor ecosystem. It involves operational oversight, strategic evaluation, and commercial negotiation with third-party solution providers. Ideal for a candidate with 2+ years of iGaming experience in partnerships or vendor management.
About the role
This role is centered on managing the relationships with third-party vendors who supply solutions to an iGaming platform provider. The Partnership Manager will handle day-to-day operational communication, documentation, and coordination with these vendors, ensuring smooth integration and issue resolution. Success in this area means maintaining reliable vendor performance and effectively supporting the Product team with vendor-related needs.
Beyond operational tasks, the position requires a strategic approach to vendor management. The Partnership Manager will be responsible for evaluating and benchmarking partner solutions, developing a preferred vendor pool, and participating in commercial negotiations. This involves building long-term relationships and contributing to the monetization maturity of the company's ecosystem, ultimately influencing which partners are retained or replaced.
The client is a well-established iGaming company, founded in 2012, specializing in scalable SaaS platforms and digital products for operators. They offer turnkey and white-label solutions, integrate top gaming products, and assist clients with licensing. The company emphasizes continuous technological development, architectural sustainability, and team autonomy, operating with a distributed team of over 400 professionals across Central and Eastern Europe.
Skills that matter here
- vendor management: This role owns the operational communication, documentation, and strategic development of the third-party vendor ecosystem.
- account management: The manager will oversee B2B partner relationships, ensuring operational ownership and accountability from vendors.
- business development: The role contributes to developing a preferred vendor pool and exploring referral or revenue share opportunities with partners.
- stakeholder management: This involves coordinating with internal Product teams and other stakeholders, as well as managing external partner relationships.
- Jira: Experience with this tool is required for tracking and managing tasks related to vendor coordination and issue resolution.
- CRM systems: Proficiency in CRM systems is needed for managing partner data, communication, and relationship tracking.
Who this role suits
- A candidate with a structured, proactive, and analytical mindset who can manage both operational details and strategic development.
- Someone who thrives on building and maintaining B2B relationships, with a strong ability to negotiate and coordinate across functions.
- An individual who understands the iGaming platform ecosystem and the dynamics between operators, platforms, and vendors.
- A person capable of tracking vendor performance, identifying operational blockers, and ensuring partner accountability.
From the employer
Operational Responsibilities
- Own operational communication with assigned 3rd-party vendors
- Maintain and update vendor-related documentation, statuses, contacts, and partner registry
- Manage access requests, test keys, and partner-side operational coordination
- Support Product team with vendor-related issue resolution and escalation handling
- Track vendor responsiveness and operational reliability
- Prepare regular operational status reports for Product stakeholders
- Ensure partner accountability across active integrations
- Coordinate partner-side follow-up on operational blockers
Strategic Responsibilities
- Build and maintain trusted external vendor ecosystem
- Benchmark and evaluate partner solutions across categories
- Develop preferred vendor pool
- Participate in commercial negotiations with external solution vendors
- Support referral / revshare opportunity development
- Recommend continuation / replacement / deactivation of partners
- Contribute to ecosystem monetization maturity
- Build long-term partner relationships
- 3+ years of experience (including 2+ years in iGaming) in partnerships, vendor management, account management, business development, or similar roles
- English B2+ and native Russian
- Understanding of the iGaming platform ecosystem and operator/platform/vendor relationship models
- Experience managing B2B partner relationships, operational ownership, and commercial negotiations
- Strong stakeholder management and cross-functional coordination skills
- Experience with vendor relationship management and partner ecosystem development
- Understanding of platform integration lifecycle and escalation management processes
- Advanced user of Google Workspace / Microsoft Office; experience with Jira, Confluence, CRM systems, spreadsheets, and reporting tools
- Structured, proactive, and analytical mindset with strong communication, negotiation, and follow-up skills
- A chance to join a company with a strong name and long-established reputation in the global Gaming industry
- Continuous talent development and accelerated growth opportunities within the organization
- 20 days of paid vacation and 5 Family Days
- Regular workshops, team activities, offsite trips, and corporate events
- English language courses provided by the company
- Access to a mental health support service (professional psychologists, confidential sessions)
Questions about this role
What is the required seniority level for this role?
This is a middle-seniority position.
What experience is required for this role?
Candidates need 3+ years of experience, including at least 2 years in iGaming, in partnerships, vendor management, account management, or business development roles.
Is this a remote position?
Yes, this role is fully remote.
✓ Drop your CV once, then continue to the employer's application form. Your profile stays here for every recruiter hiring on igamingjobs.