Payment Operations Specialist
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Role in brief
Bianga is hiring a remote Payment Operations Specialist to manage high-risk payment processing in Latin America and Asia. This role involves training agents, recovering scam payments, analyzing payment methods and fraud, and collaborating with various teams. Candidates with experience in fintech, iGaming, or high-risk verticals and strong analytical skills should apply.
About the role
This role focuses on the operational aspects of payments within high-risk verticals, specifically targeting Latin American and Asian markets. The specialist will be responsible for the entire lifecycle of payment operations, from training new agents to handling complex issues like scam payment recovery. A key part of the job involves continuous monitoring and analysis of payment methods and fraud barriers within target geographies.
The position requires a proactive approach to identifying and evaluating payment solutions, including researching new merchants, processors, and aggregators. This involves conducting test transactions and documenting findings to inform strategic decisions. Success in this role means effectively influencing payment processes and outcomes, ensuring smooth and secure transactions for the company.
Collaboration is central to this role, as the Payment Operations Specialist will work closely with product, risk, and integration teams. The ability to analyze competitor strategies and payment solutions in new countries will be crucial for developing robust and efficient payment infrastructure. The role also involves preparing analytical reports to inform broader business strategies.
The listed salary starts from $1000 USD, with additional bonuses available.
Skills that matter here
- fintech: Experience in the fintech sector provides a foundational understanding of payment systems and high-risk environments relevant to this role.
- payment methods: The specialist will analyze and monitor various banking and non-banking payment methods across different geographies.
- fraud analysis: This role involves analyzing competitor fraud barriers and handling scam payments, requiring a strong understanding of fraud prevention.
- data analysis: The ability to work with spreadsheets and parse data is essential for preparing analytical reports and evaluating payment solutions.
- iGaming: Experience in iGaming or other high-risk verticals is directly applicable to managing the specific challenges of payment operations in these sectors.
Who this role suits
- A person with a background in high-risk payment environments, such as iGaming or fintech, who understands the complexities of international transactions.
- Someone who is analytical and detail-oriented, capable of identifying trends, evaluating solutions, and preparing comprehensive reports.
- An individual who thrives in a dynamic, remote work setting with flexible hours and is comfortable with a 6/1 work schedule, including night shifts.
- A proactive problem-solver who can train agents, recover funds from scam payments, and influence operational processes.
From the employer
As a Payment Operations Specialist, you will:
- Train and hire agents for payment processing
- Handle scam payments to recover deposits
- Monitor payment methods in key GEOs
- Analyze competitors' payment methods and fraud barriers
- Find merchants, processors, and aggregators
- Analyze payment solutions in new countries
- Conduct test transactions and document results
- Prepare analytical reports
- Collaborate closely with product, risk, and integration teams
We are looking for candidates with:
- Experience in fintech, payment aggregators, PSP, iGaming, or related high-risk verticals
- Understanding of banking and non-banking payment methods
- Skills in testing payment flows
- Knowledge of key GEOs and their restrictions
- Ability to work with spreadsheets and data parsing
- Skills in process creation from scratch
We offer:
- Remote, flexible work schedule
- Fixed salary plus bonuses
- Opportunity to influence processes and results
- Fully remote work format
- 6/1 work schedule (5:00 to 05:00 MSK, night shifts)
- Bi-weekly payments to TRC20 wallet
- NDA signing required
Questions about this role
What is the remote work policy for this position?
This is a fully remote position with flexible hours, allowing work from any location.
What is the salary for this role?
The salary for this position starts from $1000, with bi-weekly payments made to a TRC20 wallet.
What kind of schedule does this role require?
The role requires a 6/1 work schedule, specifically from 5:00 to 05:00 MSK, which includes night shifts.
✓ Apply here in a minute. Your application and answers go straight to the hiring person, so you never land in a spam pile.