Game release specialist

Hybrid 1 month ago full-time

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Customer Supportsoftware implementationdata analysisreportingMicrosoft OfficeExcelcommunicationteamwork

Creating tasks for new game launches based on the vendors’ roadmap;
Adding and updating games in Calendar;
Adding relevant assets for games in the community;
Obtain a good overview of games;
Assisting with project management;
Build strong relationships with our Vendors;
Keep up to date regarding key markets, product features etc., to be able to make the most of our partnership;
Acquire product knowledge and understand how different games and features work;
Keep the product manager posted with vendors’ new features/releases;
Continuously update the CRM with key vendor information.

Experience in a Customer Support position;
Experience with software implementation projects would be an advantage;
Experience in data-based performance analysis, reporting and statistics would be an advantage;
Good understanding of the software development life-cycle and software release management;
Minimal marketing activities exposure is an asset;
Working knowledge of Microsoft Office – specifically Excel;
Excellent spoken and written English;
Genuine curiosity about gaming and a good understanding of the online industry;
Experience from the IT/Telecoms or similar technical field is a plus;
Excellent communication skills;
Client-oriented attitude;
Analytical thinking;
Proactive and self-motivated;
Good teamwork skills.

Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
Hybrid work schedule is available after the first three months of employment, in line with the company policy.
Benefit from two Free Fridays each year, limited to one per quarter.
3 sick leave days per year, no doctor's note required.
Daily catered lunch or monthly lunch allowance.
Private Medical Subscription.
Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training.
Access to an Employee Assistance Program through TELUS Health.
Our office perks include parking, on-site massages, and frequent team-building activities in various locations.
Amazing office space complete with its own pool and gym.

✓ Drop your CV once, then continue to the employer's application form. Your profile stays here for every recruiter hiring on igamingjobs.

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