Remote
junior
English B2
2 months ago
full-time
- Outgoing calls to a warm client base to prevent churn.
- Offering personalized conditions, bonuses, and resolving player issues.
- Handling complaints and turning negativity into positivity.
- Keeping interaction history in CRM.
- Experience in call centers or sales for at least 1 year (iGaming background is a huge plus).
- German language at B2+ level (mandatory).
- Russian or English language at B2 for internal communications.
- Willingness to work evening/night shifts: from 15:00 to 23:00 or from 19:00 to 04:00 (GMT+3).
- 100% remote work format.
- DMS package and compensation for sports, English, or training expenses.
- Bonuses for referrals and gifts for personal celebrations.
- No micromanagement and a transparent development tracker.
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