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Role in brief
Megapari, an iGaming operator, seeks a remote Call Center Specialist fluent in Turkish to handle customer interactions. This role suits individuals with sales and communication experience, ideally within the iGaming sector.
About the role
This role involves direct customer interaction as a Call Center Specialist for Megapari. The primary focus is on utilizing strong communication and sales skills to assist customers. While general sales experience is required, prior experience in an iGaming call center environment is considered advantageous for candidates.
The position operates remotely, offering a flexible start to the working day within a standard 5/2 schedule. This structure is designed to accommodate various time zones or personal preferences, allowing the specialist to manage their work-life balance effectively while contributing to the customer support function of an international iGaming team.
Success in this role means effectively addressing customer inquiries and potentially engaging in sales-oriented conversations, leveraging language proficiency to serve a specific market. The company emphasizes career growth opportunities, suggesting that strong performance could lead to advancement within Megapari's iGaming operations.
Skills that matter here
- sales: The role requires sales experience to effectively interact with customers, potentially guiding them through services or promotions.
- communication skills: Strong communication is essential for clear and effective interactions with customers in a call center environment.
- Turkish language C1: Proficiency in Turkish at a C1 level is mandatory to serve the Turkish-speaking customer base.
- Russian or English B1: Basic proficiency in either Russian or English is required, likely for internal communication or broader customer support.
Who this role suits
- A candidate who thrives on direct customer interaction and can effectively communicate in Turkish.
- Someone with a background in sales who can apply those skills in a customer service context.
- An individual who values remote work and a flexible daily schedule within a structured work week.
From the employer
– Experience in sales, strong communication skills
– Experience in a call center in iGaming is a plus
– Turkish language C1, Russian or English B1
– Remote work format
– Flexible start of the working day with a 5/2 schedule
– Career growth in an international iGaming team
Questions about this role
What is the remote work policy for this position?
This is a fully remote position with a flexible start to the working day, operating on a 5/2 schedule.
What language skills are required for this role?
Candidates must have C1 level Turkish and at least B1 level in either Russian or English.
What kind of experience is preferred?
Experience in sales and strong communication skills are required, with prior call center experience in iGaming being a plus.
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