Account Manager for Casino Platform
Remote
English B2
1 month ago
full-time
- Manage day-to-day communication with assigned platform clients
- Track and coordinate ongoing client requests, issues and follow-ups
- Work closely with Support, Product, Payments and Providers teams
- Monitor task statuses and ensure timely client updates
- Assist clients with platform-related operational questions
- Participate in regular syncs and operational meetings with clients
- Escalate critical issues when necessary
- Support client retention and long-term relationships
- Identify operational improvement and growth opportunities
- Maintain clear visibility of client-related operational activities after launch
- Experience in iGaming industry
- Experience in Account Management, Customer Success, Client Support or Operations roles is considered an advantage
- Understanding of platform operations, casino/sportsbook workflows and client communication processes
- Experience working with Back Office systems / CRM / task tracking tools is a plus
- Experience coordinating with multiple internal teams and handling operational client requests
- Basic understanding of payments, providers and platform integrations is considered an advantage
- English level: B2 or higher
- Russian language is required
- B2B Contract (40 hours per week)
- 4 weeks of paid vacation + sick days and family days
- Flexible morning start (7:30–10:00 AM)
- Professional development opportunities
- Opportunity to grow within a dynamic international software company
Similar jobs
Account Manager (Middle level)
Talentgrator · Remote
13 days ago
View →
Account Manager (Nordic)
Talentgrator · Remote
1 month ago
View →
Account Manager (iGaming)
Fintech Company · Remote
Up to $3k
8 days ago
View →
Key Account Manager
Leading Slot Games Provider · Remote
16 days ago
View →
Senior Account Manager
GR8 Tech · Remote
1 month ago
View →
Middle Account Manager for Payments Team
GR8 Tech · Remote
1 month ago
View →