Risk & Anti-Fraud Operations Specialist (Casino)

About the role

This role focuses on safeguarding GR8 Tech's iGaming platform by actively detecting and preventing fraudulent activities, particularly within its casino offerings. The specialist will interpret complex alerts and risk model outputs to assess user behavior, applying internal logic to determine case outcomes. A key part of the work involves identifying and documenting new fraud patterns to enhance predictive systems.

The specialist will execute swift actions in response to high-volume risk signals, including setting limits, initiating verification processes, or blocking accounts. This involves managing ticket queues related to suspicious betting, payout, and bonus behaviors, ensuring all actions are meticulously documented for audit purposes. The role also requires operating and stress-testing internal anti-fraud tools, reporting any issues or logic gaps.

Collaboration is essential, as the specialist will communicate critical risk findings to Payments, Trading, and Compliance teams. They will contribute to a shared knowledge base by documenting new rules and fraud scenarios, and assist junior colleagues with operational nuances and daily queue management. Success in this role means maintaining the integrity of the platform through proactive detection and effective response to financial threats.

Skills that matter here

• fraud detection: This role involves interpreting alerts and risk models to identify and act on fraudulent activities within the iGaming platform.
• risk management: The specialist will apply internal logic and scoring rules to manage and mitigate financial risks associated with user behavior.
• investigations: The role requires investigating suspicious bet, payout, and bonus behaviors, maintaining detailed documentation for each case.
• online casino: Direct experience with fraud detection and risk management specifically within online casino products is a mandatory requirement for this position.
• analytics systems: Proficiency in using operational UI, API-based risk tools, and various analytics systems is necessary for effective fraud prevention.

Who this role suits

• A resilient individual who can make high-stakes decisions under pressure and tight deadlines.
• Someone with a meticulous approach to documentation, ensuring all actions are audit-ready.
• A person comfortable working independently on a high volume of alerts and managing their own queue.
• An adaptable professional willing to work rotating shifts, including nights, to cover operational needs.

From the employer

What you’ll drive:

• Discovery & Decisions
• Interpret complex alerts, rule triggers, and risk model outputs to assess user context accurately.
• Apply internal logic and scoring rules independently to determine precise case outcomes.
• Identify, tag, and document unusual fraud patterns or edge cases to improve predictive logic.

• Delivery & Execution
• Process high-volume risk signals in real-time, executing swift actions including limits, verification loops, or account blockings.
• Handle ticket queues related to fraud suspicions, validating bet, payout, and bonus behavior.
• Maintain structured, audit-ready case notes and documentation to support future retrospectives.
• Operate and stress-test the internal RAF toolset, reporting bugs, operational frictions, or logic gaps.

• Stakeholder & Cross-Team Collaboration
• Communicate risk findings and critical case details to Payments, Trading, and Compliance teams clearly and constructively.
• Contribute regularly to the shared team knowledge base regarding new rules, tags, and fraud scenarios.
• Assist and mentor junior colleagues on operational nuances and daily queue management.

What makes you a GR8 fit:

• Must-Have:
• 3+ years of experience in fraud detection, risk management, or investigations within the online casino/iGaming environment (experience with Casino products is a mandatory requirement).
• Readiness to work in a rotating shift schedule, including night shifts.
• Strong foundational knowledge of fraud, bonus abuse, and risk patterns in online gaming.
• Proven autonomy in alert-based fraud detection systems—you can handle a wide queue independently.
• Proficiency with operational UI, API-based risk tools, and analytics systems.
• Upper-Intermediate English level for clear, structured cross-team communication and audit documentation.
• High psychological resilience and accountability when making high-stakes decisions under tight SLAs.

• Nice-to-Have:
• Experience participating in User Acceptance Testing (UAT) or beta tool rollouts.
• Familiarity with online casino compliance standards and integrity frameworks.
• Basic understanding of data queries (e.g., SQL) to pull and analyze transactional patterns.

Why you’ll love working here:

• Benefits
• Cafeteria — annual budget you allocate to: Sports • Medical • Mental health • Home office • Languages.
• Work-life & support: Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.

• Our culture & core values:
• GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.
• FUELLED BY TRUST: we’re open, honest, and have each other’s backs.
• OWN YOUR GAME: we take initiative and own what we do.
• ACCELER8: we move fast, focus smart, and keep it simple.
• CHALLENGE ACCEPTED: we grow through challenges and stay curious.
• BULLETPROOF: we’re resilient, ready, and always have a plan.