Antifraud Specialist
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Role in brief
This Antifraud Specialist role at a large iGaming holding focuses on protecting a new LATAM brand from fraud and abuse. The position involves monitoring alerts, investigating suspicious activities, and influencing process development. It suits candidates with 1-3 years of iGaming fraud or risk experience, proficient in data tools, and comfortable with high-volume operations.
About the role
This position is for an Antifraud Specialist within a large iGaming holding company, specifically supporting the launch of a new brand targeting the LATAM market. The core responsibility is to safeguard the platform from various forms of financial and player-related fraud. This involves active monitoring of alerts and dashboards, conducting thorough investigations into suspicious activities like multi-accounting, bonus abuse, and payment anomalies, and making critical decisions regarding player payouts.
The role requires a proactive approach to risk management, including manual checks on transactions and player behavior, documenting incidents, and collaborating with support, payment, and affiliate teams. A key aspect of this role is the opportunity to shape processes for the new brand, rather than simply adhering to existing regulations. This includes testing new fraud rules, suggesting improvements to scoring models, and preparing detailed reports on cases and performance metrics.
Success in this role means effectively mitigating financial risks, maintaining operational integrity, and contributing to the brand's growth in the LATAM market. The team is small, consisting of two specialists and a team lead, offering a chance to make a significant impact. The workload is expected to increase substantially with the brand's growth, providing a clear path for professional development and exposure to high-volume operations.
Skills that matter here
- fraud detection: This role involves actively monitoring for and investigating various types of fraud, including bonus abuse and multi-accounting, to protect the new iGaming brand.
- risk operations: The specialist will manage and mitigate operational risks related to player accounts, transactions, and payments within the iGaming environment.
- payments: Understanding payment processes is crucial for verifying deposits, withdrawals, and identifying anomalies or chargeback risks.
- KYC: The role requires knowledge of Know Your Customer principles to verify player identities and transactions, especially for payout decisions.
- Google Sheets: Proficiency in Google Sheets, including pivot tables and VLOOKUP, is necessary for data cleaning, matching, and analysis of fraud-related information.
- Jira: The specialist will use Jira for managing case queues and tracking incidents, ensuring efficient workflow and resolution.
Who this role suits
- You have 1-3 years of experience in iGaming fraud, risk, or payments and understand the player journey from deposit to withdrawal.
- You are comfortable working in a fast-paced environment with increasing workload and strict SLAs.
- You are a proactive problem-solver who can build and test hypotheses based on data, not just follow predefined rules.
- You are keen to influence and build processes from scratch for a new brand rather than operate within established frameworks.
From the employer
- Monitor antifraud alerts, dashboards, and case queues
- Conduct manual checks on suspicious activities: multi-accounting, bonus abuse, anomalies in deposits/withdrawals, affiliate risks, chargebacks
- Manage manual payout requests — verify player and transactions based on triggered alerts, make payout decisions
- Document and investigate incidents, record the rationale for decisions
- Handle requests from support, payment team, and affiliate department
- Test new rules and alerts, suggest scoring improvements
- Prepare reports on cases, SLAs, escalations, and damages
- 1–3 years in fraud/risk operations, payments, KYC, or chargeback
- Experience in iGaming: understand the player journey from deposit and betting to wagering and withdrawal
- Knowledge of common fraud and abuse schemes in iGaming and payments
- Ability to build and test hypotheses based on account data, device, IP, transactions, and gaming history
- Proficient in Google Sheets (pivot tables, VLOOKUP, data cleaning and matching)
- Experience reading dashboards in Tableau/Grafana, working with queues in Jira
- Experience working under SLAs and in a shift case queue
- Russian C2, English A2+
- Plus: LATAM markets and local payment methods, Spanish
- Full remote work and employment outside of RF/RB
- Launching a function from scratch on a new brand — influence processes, not just follow someone else's regulations
- Team: 2 specialists + team lead
- Probation period of 3 months (can be completed in 2)
- Increase in workload from 4,000 to 10,000 FTD by the end of the year — scale that is visible on your resume
Questions about this role
What is the remote work policy for this position?
This position offers full remote work, with employment outside of Russia and Belarus.
What level of experience is required for this role?
Candidates should have 1-3 years of experience in fraud/risk operations, payments, KYC, or chargebacks, specifically within the iGaming industry.
What specific skills are needed for this role?
Key skills include experience in iGaming fraud/risk, proficiency in Google Sheets (pivot tables, VLOOKUP), and familiarity with dashboards in Tableau/Grafana and case queues in Jira. Russian C2 and English A2+ are also required.
✓ Apply here in a minute. Your application and answers go straight to the hiring person, so you never land in a spam pile.