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Role in brief
SOFTSWISS seeks a Head of Project Operations to oversee strategic launch projects in iGaming. This role requires experience in project coordination and understanding of regulated markets. Candidates with a proactive approach and strong organizational skills should apply.
About the role
In the role of Head of Project Operations at SOFTSWISS, you will lead the coordination and execution of strategic launch projects across various markets in the iGaming industry. Your focus will be on ensuring operational stability and facilitating collaboration among diverse teams such as Licensing, Product, and Marketing.
Success in this position involves managing end-to-end launch processes, analyzing regulatory requirements, and optimizing internal workflows. You will play a crucial role in monitoring post-launch performance and identifying opportunities for improvement, all while ensuring readiness across all business streams before going live.
The salary for this role ranges from $51,750 to $86,250, reflecting the level of responsibility involved.
Who this role suits
- A candidate with previous experience in iGaming, particularly in project coordination and launch processes.
- Someone who thrives in a fast-paced environment and can manage multiple stakeholders effectively.
- An individual with strong organizational and communication skills who demonstrates ownership and proactivity in their work.
From the employer
Key responsibilities
- Lead and coordinate end-to-end launch processes for new projects and brands.
- Manage collaboration between Licensing, Setup, Product, Payments, CRM, Support, Fraud, and Marketing teams.
- Analyze target markets, regulatory requirements, and operational specifics before launch.
- Ensure readiness across all business and operational streams before go-live.
- Build and optimize operational workflows and internal processes.
- Coordinate internal and external stakeholders involved in project execution.
- Monitor post-launch performance and operational stability. Identify risks, blockers, and process improvement opportunities.
- Work closely with Product and other internal teams to align priorities and delivery timelines.
- Support scaling and ongoing development of launched projects.
Required Experience
- Previous experience in iGaming.
- Experience with launch processes and cross-functional project coordination.
- Strong understanding of regulated markets and operational environments.
- Experience managing multiple stakeholders and parallel workstreams.
- Strong organizational and communication skills.
- Ability to work independently and drive execution.
- High level of ownership and proactivity.
Nice to have
- Experience launching projects in multiple markets.
- Understanding of payments, antifraud, CRM, or retention-related processes.
Main Advantages
- Private health insurance
- Sports benefits
- Comprehensive Mental Health Program
- Free English lessons (online)
- Local language courses
- Paid time off
- Maternity leave support
- Referral program rewards
- Upskilling, internal workshops, and participation in professional conferences and corporate events
Questions about this role
What is the remote policy?
This role is remote, allowing for flexible work arrangements.
What level of seniority is this position?
This is a lead-level position requiring significant experience in project operations.
✓ Drop your CV once, then continue to the employer's application form. Your profile stays here for every recruiter hiring on igamingjobs.