VP Commercial Operations

Responsibilities

• Coordinate the work of heads of Sales, Account Management, and Partnerships.
• Control the execution of commercial plans and achievement of key performance indicators.
• Develop and enhance the commercial reporting, forecasting, and results control system.
• Analyze the effectiveness of sales processes, client support, and partnership programs, initiating improvements.
• Ensure effective interaction between commercial departments and other company functions.
• Identify opportunities to enhance team productivity and scale existing processes.
• Monitor the implementation of cross-functional initiatives affecting business growth and client service quality.
• Support the implementation of best management practices, planning, and operational efficiency.
• Identify and minimize operational risks within the commercial block.
• Support the development of department heads and foster a culture of accountability for results.

Requirements

• At least 5 years of experience in leadership positions in Commercial Operations, Business Operations, Revenue Operations, Sales Operations, or similar areas.
• Mandatory experience in the iGaming industry.
• Experience with SaaS products or platform solutions.
• Experience managing multiple commercial functions simultaneously.
• Practical experience in building and optimizing business processes in commercial departments.
• Understanding of B2B sales processes, client relationship management, and partnership programs.
• Experience working with international markets and distributed teams.
• Strong leadership qualities and experience managing department heads.
• Confident skills in KPI management, analytics, forecasting, and management reporting.
• Strategic thinking and ability to make data-driven decisions.
• English language at least at B2 level.

Benefits

• Competitive compensation and bonus system.
• Opportunity to directly influence commercial results and business development.
• Work in an international company with ambitious growth plans.
• High level of autonomy and involvement in management decision-making.
• Close interaction with business owners.
• Opportunities for professional and career growth within the international business.
• A team of professionals focused on results, development, and long-term success of the company.