VIP Manager (Tier-1 Markets)
Remote
$2k - $2k
middle
English B2
1 month ago
full-time
quality 7/10
- Support and retain key clients with high gaming turnover;
- Reactivate VIP players with personalized offers;
- Manage bonus campaigns and special promotions;
- Analyze key metrics: GGR, NGR, retention, LTV;
- Identify reasons for churn and develop strategies to reduce turnover;
- Deep knowledge of player psychology and market trends;
- Conduct negotiations and resolve conflicts.
- Fluent in English (B2 level and above);
- At least 2 years of experience in a similar position at a large company;
- Proven experience in Tier-1 markets for at least 1 year (in the last positions);
- Strong skills in sales, analytics, and client relationship management;
- Adaptability, proactivity, and entrepreneurial approach.
- Remote work: fully remote position under a service contract;
- Schedule: Monday to Friday, from 9:00 AM to 6:00 PM (GMT+3), with flexibility and trust, no micromanagement;
- Work atmosphere: dynamic, supportive of initiatives, and real opportunities for career growth;
- Freedom: autonomy in implementing ideas with full team support;
- Payment: fixed part discussed individually; bonuses based on performance are awarded after successful completion of the probation period.
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