Senior Software Development Team Coordinator

About the role

As a Senior Software Development Team Coordinator at EveryMatrix, you will support the Thailand Team Leader by managing the operational aspects of the Sitebuilders team in Chiang Mai. Your responsibilities will include overseeing team morale, facilitating career development, and ensuring effective onboarding for new hires.

You will play a crucial role in maintaining a positive team culture, tracking project progress, and addressing any interpersonal issues that arise. Success in this position involves fostering an environment of continuous improvement while effectively communicating team dynamics and delivery statuses to upper management.

Skills that matter here

• HTML: You will need familiarity with HTML to support front-end team discussions and development.
• CSS: Knowledge of CSS is important for understanding the technical aspects of the team's work.
• JavaScript: JavaScript proficiency is necessary to engage with the team's technical conversations.
• React: Experience with React will help in managing and supporting the front-end development team.
• Angular: Familiarity with Angular is beneficial for understanding the frameworks the team uses.

Who this role suits

• You have at least 2 years of experience in a people management or coordination role within a technology team.
• You excel in developing others and can identify when team members need support.
• You are organized and maintain a calm demeanor under pressure, providing stability to the team.
• Strong communication skills in English enable you to clearly represent team dynamics to upper management.

From the employer

• Serve as the primary people manager for Thailand-based engineers — owning regular 1:1s, feedback cycles, and individual development plans in close coordination with the Team Leader.
• Monitor team morale, identify and report risks early, and address interpersonal issues with discretion before they escalate to the Team Leader.
• Support engineers' career progression by identifying growth opportunities and skill gaps, aligned with the Team Leader and UXM Architect’s technical direction.
• Lead onboarding coordination for new Thailand-based hires, ensuring a smooth transition into the team's ways of working.
• Build and reinforce a team culture of ownership, initiative, and continuous improvement — consistent with the Team Leader's vision for the team.
• Track Kanban progress across the Thailand team, ensuring blockers are surfaced and resolved without pulling the Team Leader away from technical priorities.
• Manage day-to-day task allocation and priority adjustments in fast-switching delivery cycles within a Kanban system.
• Compile and deliver structured monthly reports to upper management layers detailing overall team status, KPI metrics, operational delivery risks, and sensitive people or performance issues.
• Oversee accurate time logging and estimation integrity across the team (including for the Deputy role itself).
• Assist the Front-End Team Leader in identifying potential personnel or project risks and help formulate contingency plans.
• Support the Project Anchors and the Stability Unit by ensuring developers are available and focused during critical production fixes.
• Maintain sufficient technical credibility to follow engineering discussions, understand the team’s work, and ask relevant questions.
• Act as a first-level escalation point for day-to-day operational and process questions, resolving escalations before it reaches the Team Leader.
• Uphold UXM documentation requirements and Definition of Done compliance within the team.
• Participate in hiring panels for Thailand-based frontend roles, providing structured feedback on culture fit, communication, and working style.
• Assist in scoping role requirements in coordination with the Team Leader.

• At least 2 years of experience in a people management or team coordination role in a tech team.
• Familiarity with Front End frameworks and web technologies (HTML, CSS, JS (React, Angular etc.)).
• Genuine people leadership instinct — you find energy in developing others, you notice when someone is struggling before they say it, and you handle sensitive conversations with care.
• Organized, dependable, and calm under pressure — the team should feel steadier because you are in the room.
• High level of initiative, ownership, and leadership mindset.
• Strong communication skills in English; able to represent team dynamics and delivery status clearly to the Team Leader and upward when needed.
• iGaming or SaaS platform experience is an advantage.

• Start with 20 days of annual leave, with 2 additional days added each year (up to 30 days by your fifth year with us), along with 13 public holidays per year.
• Enjoy a flexible hybrid work schedule after your first three months with us.
• Support for New Parents:
• 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
• 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.
• Our office perks include parking, on-site massages, and frequent team-building activities in various locations.
• Monthly meal allowance.
• Medical Subscription and Annual Physical/Medical check-up.
• Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training.
• Gym allowance.