Payment Partnerships Manager

About the role

This role focuses on developing and expanding the company's payment infrastructure across various international markets within the iGaming sector. The manager will identify, evaluate, and attract new payment providers, ensuring they align with business and client needs. This involves a deep analysis of payment solutions, considering factors like geographic coverage, fees, conversion rates, and operational specifics.

A key part of the job is managing the full lifecycle of payment providers, from initial analysis and negotiation of commercial terms to coordinating the onboarding and integration processes with legal and technical teams. The role requires continuous monitoring of integration timelines, launch readiness, and implementation quality to ensure smooth operation and scalability.

Beyond provider management, the Payment Partnerships Manager will contribute to strategic development, analyze market trends, and optimize internal workflows related to payments. The position also involves building and maintaining a knowledge base, participating in cross-functional initiatives to improve operational efficiency, and mentoring new team members to foster continuous improvement.

Skills that matter here

• PSP ecosystem: A strong understanding of the payment service provider landscape is essential for identifying and selecting effective payment solutions.
• negotiating commercial terms: This skill is critical for optimizing cooperation conditions, including fees, rolling reserves, and limits, with payment partners.
• iGaming: Direct experience in the iGaming, betting, or fintech industries is mandatory due to the specific payment challenges and regulations.
• payment risks: The role requires understanding and mitigating risks such as fraud, chargebacks, and compliance restrictions inherent in payment processing.
• Product and Technical teams: Collaboration with these teams is necessary for successful PSP integrations, testing, and launch processes.

Who this role suits

• You have a strong business acumen and can evaluate payment solutions from a cost-efficiency, stability, and scalability perspective.
• You are adept at building and maintaining long-term partnerships with payment providers.
• You possess excellent communication and organizational skills, crucial for coordinating complex integration processes and managing internal workflows.
• You are proactive in analyzing market trends and identifying new business opportunities in the payments space.

From the employer

Responsibilities

• Search, analyze, and attract new payment providers according to business and client needs
• Evaluate and select the most effective payment solutions considering GEOs, payment methods, fees, limits, conversion, operational specifics, and risks
• Independently manage payment providers and build long-term partnerships
• Participate in the development and scaling of the company’s payment infrastructure strategy
• Analyze the payment market, monitor trends, and identify new business opportunities and alternative solutions
• Negotiate commercial terms and optimize cooperation conditions with PSPs and partners

Provider Onboarding & Integrations

• Coordinate the full onboarding cycle of payment providers from initial analysis to production launch
• Manage communication with PSPs regarding commercial, operational, legal, and technical matters
• Coordinate integration processes together with Legal and Technical teams
• Monitor integration timelines, launch readiness, and implementation quality
• Control statuses and progress of onboarding and integration processes

Process Management & Internal Coordination

• Initiate and optimize internal workflows related to payment providers and cross-functional collaboration
• Build, structure, and regularly update the internal knowledge base and documentation related to payment systems and providers
• Participate in cross-functional initiatives aimed at improving operational efficiency
• Reduce operational load on related teams through centralized payment process management
• Improve transparency and scalability of payment-related workflows inside the company

Team Support & Knowledge Sharing

• Mentor and support new team members
• Share expertise and contribute to the development of internal standards and processes
• Support knowledge transfer and continuous improvement initiatives within the department

Requirements

• 3+ years of experience in related roles (Payment Manager, PSP Manager, Payment Operations, Business Development within payments)
• Mandatory experience in iGaming, betting, fintech, or other high-risk industries
• Strong understanding of PSP ecosystem, acquiring, payment gateways, payment processing flows, routing, provider diversification, and payment infrastructure
• Experience with searching, evaluating, onboarding, and managing payment providers
• Experience negotiating commercial terms with PSPs (fees, rolling reserves, limits, conditions)
• Understanding of payment risks: fraud, chargebacks, compliance restrictions, operational limitations
• Experience working with Product and Technical teams during PSP integrations, testing, and launch processes
• Ability to evaluate payment solutions from a business perspective: cost efficiency, GEO coverage, stability, conversion, and scalability
• Experience working with international markets and payment providers
• Strong communication, organizational, and negotiation skills
• English level sufficient for daily communication with international partners and providers

Benefits

• A chance to join a company with a strong reputation and established presence in the global iGaming industry.
• Continuous professional development and accelerated career growth opportunities.
• 20 paid vacation days, 5 Family Days, and 3 paid Sick Days.
• Regular workshops, team activities, offsite trips, and corporate events.
• English language courses provided by the company.
• Access to mental health support services, including confidential sessions with professional psychologists.