Integration Team Lead

About the role

In the role of Integration Team Lead at EveryMatrix, you will be responsible for managing a team of Integration Managers and ensuring successful client integrations in the iGaming sector. You will act as the primary contact for international clients, focusing on relationship management and project delivery.

EveryMatrix is a prominent B2B SaaS provider in the iGaming industry, serving over 300 clients globally. The team is committed to innovation and collaboration, and you will play a key role in fostering a culture of continuous improvement while managing multiple projects and integration streams.

Skills that matter here

• Project Management: This role requires managing the full project lifecycle and ensuring timely delivery of integration projects.
• Team Leadership: You will lead and mentor a team of Integration Managers, promoting professional development and effective workload allocation.
• Client Management: The position involves acting as the primary point of contact for clients, ensuring their needs and expectations are met.
• Agile Delivery: You will apply lean agile approaches to enhance project efficiency and delivery outcomes.

Who this role suits

• A candidate with a strong background in software or iGaming integrations.
• Someone who has prior experience in a leadership role within a delivery or integration context.
• An individual who excels in managing multiple projects and enjoys working in a client-facing B2B environment.
• A proactive communicator who can motivate and influence teams without direct authority.

From the employer

What You'll get to do:

• Client and Stakeholder Management

Act as the primary point of contact for a portfolio of international clients during the integration lifecycle

Build strong, long term relationships and ensure client requirements, priorities and expectations are aligned

Manage senior stakeholder expectations

• Delivery and Project Management

Own the full project lifecycle from initiation through deployment and post go live support

Manage multiple concurrent integrations and delivery streams across distributed teams

Define scope, milestones, dependencies and deliverables in collaboration with internal business units

Create and maintain delivery plans, schedules and budgets, tracking progress against agreed baselines

Ensure integration and development work meets agreed quality and compliance standards

Manage risks, issues, assumptions and dependencies, proposing practical and creative solutions

Ensure delivery governance, reporting and project administration are accurate, timely and consistently maintained

Apply a data driven approach to delivery, using metrics to track performance and inform decisions

Coordinate and manage third party vendors and external delivery partners

Actively contribute to the Integration Management community by sharing knowledge, re using best practice and driving delivery efficiencies

Champion lean agile ways of working and continuous improvement

• Team Leadership

Line manage a team of Integration Managers, providing day to day direction and support

Set clear objectives, conduct regular one to ones and carry out performance reviews for direct reports

Mentor and coach team members, supporting their professional development and certification goals

Identify skills gaps within the team and organise relevant training or knowledge sharing sessions

Allocate workload across the team, balancing capacity against portfolio demands and client priorities

Foster a collaborative team culture that encourages knowledge sharing and continuous improvement

Act as an escalation point for the team on delivery blockers, client issues or resourcing conflicts

Support recruitment and onboarding of new team members as the team scales

You will have the confidence and maturity to educate, inspire and challenge colleagues, demonstrating strong leadership, collaboration and coaching skills in a fast paced technology environment.

What we're looking for:

• Proven experience delivering complex software or iGaming integrations on time and within budget
• Prior line management or people leadership experience, ideally within a delivery or integration function
• Strong hands on experience applying lean agile delivery approaches in software development
• Experience managing multiple projects simultaneously in a client facing B2B environment
• Experience working with globally distributed engineering and delivery teams
• Ability to lead, motivate and influence without direct authority
• Experience managing third party vendors and external technical partners
• Strong organisational skills, attention to detail and ability to prioritise effectively
• Excellent written and verbal communication skills in English

Desirable

• Experience in iGaming, betting, payments or regulated B2B platforms
• Project, programme or agile certifications such as PMP, MSP, Certified Scrum Master or equivalent.

Here's what we offer:

• Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us
• Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year
• Benefit from two Free Fridays each year, limited to one per quarter
• 3 sick leave days per year, no doctor's note required
• Daily catered lunch or monthly lunch allowance
• Private Medical Subscription
• Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training
• Access to an Employee Assistance Program through TELUS Health
• Our office perks include parking, on site massages, and frequent team building activities in various locations.
• And did we mention our amazing office space complete with its own pool and gym?

At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!

EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.