Inbound Sales Specialist
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Role in brief
This role is for an Inbound Sales Specialist at an iGaming technology provider, focusing on qualifying leads for turnkey and white-label solutions. Candidates with experience in sales or client-facing roles, strong Russian and English language skills, and CRM proficiency should apply.
About the role
The client is a well-established iGaming technology provider, active since 2012, offering SaaS platforms and digital products. They specialize in turnkey and white-label solutions for iGaming operators, integrating various gaming providers, payment systems, and operational tools. With a team of over 400 professionals across Central and Eastern Europe, the company is expanding its international reach by delivering innovative solutions to operators globally.
As an Inbound Sales Specialist, you will be the first point of contact for potential clients, processing leads from various channels like website forms and chatbots. Your primary responsibility is to qualify these prospects based on their business needs, budget, geographic location, licensing status, and project stage. This involves gathering and verifying client information, including company details and technical requirements, to ensure a good fit for the company's iGaming solutions.
Success in this role means effectively managing initial communications via chat, messengers, and email, maintaining prospect engagement through follow-up activities, and accurately documenting all interactions in the CRM. You will schedule meetings and transfer qualified opportunities to the Sales Closers, directly contributing to lead conversion goals and upholding high response standards. The role requires a proactive approach and a focus on identifying business needs to qualify potential clients efficiently.
Skills that matter here
- Russian: Excellent written and verbal communication skills in Russian are required for initial client communication and lead qualification.
- English: English proficiency at a B2 level or higher is necessary for internal communication and potentially with international clients.
- Pipedrive: Experience with CRM systems like Pipedrive is essential for maintaining accurate records and managing sales documentation.
- HubSpot: Familiarity with HubSpot or similar CRM platforms will be used to track leads and manage follow-up activities.
- Salesforce: Knowledge of Salesforce or comparable CRM systems supports the accurate recording of client information and sales processes.
- Lead Qualification: This role heavily involves lead qualification, assessing prospects based on business needs, budget, and licensing status.
Who this role suits
- A candidate with at least one year of experience in a sales or client-facing role, comfortable with initial client interactions and lead assessment.
- Someone who is highly organized and detail-oriented, capable of managing multiple conversations and maintaining accurate CRM records.
- An individual with a proactive and customer-oriented mindset, adept at identifying business needs and qualifying potential clients in a fast-paced environment.
- A person who thrives on performance targets and possesses strong communication skills in both Russian and English.
From the employer
- Process inbound leads from website forms, chatbots, email, and other channels
- Qualify prospects based on business needs, budget, geography, licensing status, and project stage
- Gather and verify client information, including company details, target markets, and technical requirements
- Conduct initial communication via chat, messengers, and email
- Manage follow-up activities and maintain engagement with prospects
- Maintain accurate CRM records and sales documentation
- Schedule meetings and transfer qualified opportunities to Sales Closers
- Support lead conversion goals and maintain high response standards
- 1+ year of experience in Sales, SDR, BDR, Lead Qualification, Customer Support, or a similar client-facing role is preferred
- Excellent written and verbal communication skills in Russian
- English proficiency at B2 level or higher
- Experience working with CRM systems such as Pipedrive, HubSpot, Salesforce, or similar
- Ability to manage multiple conversations and priorities simultaneously
- Strong attention to detail and ability to maintain accurate records
- Proactive and customer-oriented mindset
- Ability to identify business needs and qualify potential clients
- Comfortable working in a fast-paced environment with performance targets
- Additional languages are considered an advantage
- Opportunity to work with a leading iGaming technology provider
- Career development opportunities
- Performance-based bonus system
- Mental health support service
- 20 days of paid vacation and 5 Family Days
Questions about this role
What is the remote work policy for this position?
This is a fully remote position, allowing you to work from anywhere.
What is the required seniority level for this role?
This is a junior-level position, suitable for candidates with at least one year of relevant experience.
What are the key skills required for this role?
Key skills include excellent written and verbal communication in Russian, English proficiency at B2 level or higher, and experience with CRM systems like Pipedrive, HubSpot, or Salesforce.
✓ Drop your CV once, then continue to the employer's application form. Your profile stays here for every recruiter hiring on igamingjobs.