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Role in brief
SOFTSWISS is looking for a Junior Game Release Manager to oversee the release process of new games. This role is ideal for candidates with customer support experience and proficiency in Jira and Confluence.
About the role
In this position, you will be part of the Game Aggregator team at SOFTSWISS, focusing on coordinating the release flow of new games from global partners. Your responsibilities will include ensuring data accuracy and consistency across platforms, as well as managing updates to game entries.
Success in this role involves effective communication with game providers and collaboration with internal teams to ensure timely execution of release processes. You will also maintain game-related graphic materials and ensure they meet internal standards.
Skills that matter here
- Jira: You will use Jira to manage and track the release flow of new games.
- Confluence: Confluence will be utilized for documentation and collaboration with team members.
- Gmail: Gmail will be essential for communication with game providers and internal teams.
- Excel: Excel will be used to maintain and analyze game data for accuracy.
Who this role suits
- A candidate with a background in customer support who is detail-oriented.
- Someone comfortable working in a collaborative team environment.
- A person who is proactive in ensuring timely and accurate game releases.
- An individual with strong communication skills in both English and Russian.
From the employer
- Monitor and maintain the accuracy and completeness of game information within internal systems to ensure data consistency across the platform
- Add new games from partner feeds and manage updates to existing game entries, ensuring all changes are correctly reflected
- Communicate with game providers regarding new releases, technical updates, metadata changes, and required graphic assets
- Upload, organise, and maintain game-related graphic materials in the CDN/asset repository according to internal standards
- Collaborate with internal teams to ensure smooth information flow and timely execution of release processes
- B2+ level of English
- B2+ level of Russian
- Previous experience in a customer support role
- Experience working with Jira, Confluence, Gmail, and Excel
- Private health insurance
- Sports benefits
- Comprehensive Mental Health Program
- Free English lessons (online)
- Local language courses
- Paid time off
- Maternity leave support
- Referral program rewards
- Upskilling, internal workshops, and participation in professional conferences and corporate events
Questions about this role
What is the remote policy?
This position is fully remote.
What level of experience is required?
This is a junior role suitable for candidates with some experience, particularly in customer support.
How do I apply?
Candidates can apply through the SOFTSWISS website.
✓ Drop your CV once, then continue to the employer's application form. Your profile stays here for every recruiter hiring on igamingjobs.