Head of DevOps, Platform as a Service

About the role

In this role, you will build and manage the Platform as a Service Chapter, guiding a team of engineers to enhance EveryMatrix's private cloud infrastructure. You will set the technical direction and roadmap, ensuring that the platform evolves to meet the needs of development teams.

Your responsibilities will include delivering secure CI/CD services, defining a clear service catalogue, and establishing engineering standards. Success in this position means ensuring platform reliability and fostering collaboration with development and security teams.

Skills that matter here

• DevOps: This role requires proven experience leading a DevOps team and managing infrastructure.
• cloud infrastructure: You will own the private cloud infrastructure as a product.
• CI/CD: Delivering CI/CD as a service is a key responsibility of this position.
• Kubernetes: Strong knowledge of Kubernetes is essential for managing containerized applications.
• Terraform: Experience with Terraform is necessary for infrastructure provisioning.
• Ansible: Familiarity with Ansible or similar tools is required for configuration management.

Who this role suits

• A leader with a strong background in DevOps and cloud infrastructure.
• Someone who thrives in a collaborative environment and can manage cross-functional partnerships.
• An individual comfortable with both legacy systems and modern microservices.
• A strategic thinker who can embed AI-assisted engineering into team processes.

From the employer

• Build and lead the Platform as a Service Chapter, overtime grow it to a team of 5-10 DevOps and hosting engineers;
• Own our private cloud infrastructure as a product, setting the technical direction and the roadmap for how it evolves;
• Define and publish a service catalogue with clear ownership and clear interfaces, so that provisioning compute, storage, environments and infrastructure is a self-service call for our development teams;
• Deliver secure CI/CD as a service, with pipelines, secrets management, access control and compliance controls built into the platform by default rather than added afterwards;
• Set, measure and report on SLAs, capacity plans and cost transparency for every service the chapter provides;
• Establish the engineering standards of the chapter, including infrastructure as code, peer review, automated testing and observability, and hold the team to them;
• Embed AI-assisted engineering in how the chapter works day to day, and measure the effect it has on delivery speed and quality;
• Partner with development, architecture and security so that platform capabilities match what our product teams need;
• Take accountability for the reliability of the platform, including on-call arrangements, incident response, and post-incident learning.

• Proven experience leading a platform, infrastructure or DevOps team, including line management, hiring and developing engineers;
• Track record of delivering infrastructure as a self-service product, with a defined service catalogue, agreed SLAs and users outside your own team;
• Strong working knowledge of containers, Kubernetes and Helm, and of the operational reality of running them at scale;
• Experience with CI/CD automation, infrastructure as code, and with the security controls that belong inside a pipeline;
• Familiarity with clusters such as Redis, Kafka and Elasticsearch, and with configuration management (Ansible or similar);
• Experience with infrastructure provisioning tools (e.g. Terraform);
• Experience operating on-premises or private cloud infrastructure, including capacity planning and cost management;
• Comfortable in an environment where legacy software on both Linux and Windows is supported alongside a modern microservices estate;
• Able to embed AI-assisted engineering into the way a team works, and to hold that team to measurable outcomes from it;
• Good understanding of the software development life cycle, from planning to deployment, able to identify bottlenecks across teams and come up with solutions to them.

• Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
• Hybrid work schedule is available after the first three months of employment, in line with the company policy.
• Benefit from two Free Fridays each year, limited to one per quarter.
• 3 sick leave days per year, no doctor's note required.
• Daily catered lunch or monthly lunch allowance.
• Private Medical Subscription.
• Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training.
• Access to an Employee Assistance Program through TELUS Health.
• Our office perks include parking, on-site massages, and frequent team-building activities in various locations.
• And did we mention our amazing office space complete with its own pool and gym? At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally.