Site Reliability Engineer - Senior

About the role

In this role, you will join the Sportsbook team at SOFTSWISS, where you will work on a critical software platform for online sports betting. Your primary responsibility will be to investigate and resolve production issues, ensuring the platform operates smoothly under high load.

You will collaborate closely with developers, QA, and DevOps to enhance system stability and performance. Success in this position means effectively tuning system performance, improving observability, and supporting integrations with external client platforms.

Skills that matter here

• Go: You will write internal tooling and automation in Go to streamline operations.
• PostgreSQL: Experience with PostgreSQL will be crucial for analyzing queries and performance tuning.
• Kubernetes: Hands-on experience with Kubernetes is necessary for managing deployments and troubleshooting.
• Grafana: Familiarity with Grafana will help you improve observability through metrics and logging.
• Redis: You will utilize Redis for caching patterns and debugging.
• Kafka: Experience with Kafka will assist you in diagnosing messaging system issues.

Who this role suits

• A candidate who thrives in this role is comfortable working independently and driving issues to resolution.
• You should have a strong analytical mindset with excellent debugging skills.
• Experience in high-load or real-time systems is beneficial, especially within the sports betting sector.
• You should be proactive and collaborative, able to work effectively with cross-functional teams.

From the employer

Key responsibilities:

• Investigate and resolve production issues across multiple services and integrations
• Perform deep debugging (logs, traces, metrics, DB queries) to identify root causes
• Tune system performance (PostgreSQL queries, caching, service behavior under load)
• Work directly with Kubernetes environments: deployments, configs, scaling, troubleshooting
• Improve observability: metrics, logging, tracing (Grafana, ELK stack)
• Support and maintain integrations between Sportsbook services and external client platforms
• Set up and configure new projects/environments (mainly Sportsbook-related)
• Write internal tooling and automation in Go to reduce manual work and operational overhead
• Work with messaging systems (Kafka, RabbitMQ) and diagnose related issues
• Collaborate with developers, QA, and DevOps to resolve incidents and improve system stability

Required Experience:

• Solid experience with Go (comfortable reading and writing production code)
• Strong debugging skills: ability to trace issues across services, logs, and data layers
• Experience working with PostgreSQL (query analysis, indexing, performance tuning)
• Hands-on experience with Kubernetes (kubectl, deployments, configs, troubleshooting)
• Familiarity with observability tools (Grafana, Kibana/ELK, logs/metrics/tracing)
• Experience with Redis (caching patterns, debugging)
• Experience with Kafka and/or RabbitMQ (consumer behavior, lag, retries, failures)
• Understanding of how distributed systems behave under load (timeouts, retries, race conditions)
• Comfortable working with production systems and handling incidents
• Ability to work independently: take an issue, investigate, and drive it to resolution

Nice to have:

• Experience with high-load or real-time systems
• Experience with Sportsbook or betting platforms
• Experience building internal tools or automation for engineering teams

Our Benefits:

• Private health insurance
• Sports benefits
• Comprehensive Mental Health Program
• Free English lessons (online)
• Local language courses
• Paid time off
• Maternity leave support
• Referral program rewards
• Upskilling, internal workshops, and participation in professional conferences and corporate events