Gaming Equipment Engineer

About the role

CreedRoomz, a provider of casino entertainment and online gaming software, is looking for a Gaming Equipment Engineer to join their team. This role involves maintaining and repairing gaming equipment, ensuring optimal performance and compliance with regulatory standards.

The Gaming Equipment Engineer will be responsible for performing diagnostics, repairs, and technical support for gaming machines. Success in this role requires strong organizational skills and the ability to communicate effectively with both clients and regulatory authorities.

Skills that matter here

• technical support experience: This role requires at least one year of experience in technical support for gaming or electronic equipment.
• problem-solving skills: Strong problem-solving skills are essential for diagnosing and repairing gaming equipment efficiently.
• communication abilities: Effective communication is crucial for interacting with regulatory gaming authorities and team members.

Who this role suits

• A candidate with a background in technical support for gaming or electronic devices.
• Someone who is detail-oriented and organized in their approach to work.
• An individual who possesses strong communication skills, particularly in English and Portuguese.
• A proactive problem solver who can optimize repair procedures and ensure equipment security.

From the employer

• Perform maintenance, diagnostics, and repairs on gaming equipment and associated components
• Support all service-related tasks required for the operation and upkeep of gaming machines
• Interpret and analyze data recorded by gaming systems
• Install, relocate, and configure gaming equipment as needed
• Deliver technical support and consultancy services
• Operate workshop tools safely and efficiently, including hand tools, soldering devices, and electronic testing instruments; prepare relevant documentation for completed tasks
• Act as a company representative in interactions with regulatory gaming authorities
• Adhere to technical policies and procedures governing operations
• Contribute suggestions for optimizing procedures to enhance repair efficiency, safety standards, and equipment security

• Minimum of one year of experience in a similar role, or in technical support for electronic, slot machines, or gaming equipment
• Proficient in the use of hand tools and power equipment
• B2 level of English proficiency, Portuguese
• Highly organized with strong communication abilities
• Detail-oriented with strong problem-solving skills