Delivery Manager

About the role

In this role, you will manage a Project Manager and a Scrum Master while leading 1-2 development teams within the Sportsbook stream at SOFTSWISS. Your primary focus will be on end-to-end project delivery, ensuring that engineering and product teams work in sync to meet project timelines and expectations.

Success in this position means establishing strong working relationships across teams, identifying and resolving process breakdowns, and maintaining high standards in delivery reporting. You will also be responsible for managing cross-team dependencies and facilitating Scrum ceremonies, contributing to an effective agile environment.

Skills that matter here

• Project Management: You will manage project delivery and mentor team members, ensuring effective collaboration.
• Jira: Proficient use of Jira is essential for tracking progress and maintaining delivery metrics.
• English and Russian fluency: Fluency in both languages is necessary for effective communication within the team.

Who this role suits

• A professional with over 3 years in delivery management or technical project management.
• Someone who is proactive and takes ownership of their work.
• An individual comfortable with technical discussions and managing development teams.
• A person who thrives in a collaborative environment and is adept at resolving blockers.

From the employer

What You'll Do:

• Directly manage 1 Project Manager and 1 Scrum Master and functionally lead 1–2 development teams
• Own end-to-end delivery, drive predictability and coordinate with Product on priorities and with Engineering on feasibility, capacity, and timelines
• Establish effective working relationships between delivery and engineering
• Identify process breakdowns, communication gaps, and recurring blockers and fix them and surface misalignments early between what engineering builds and what product expects
• Own cross-team dependency tracking and coordinate release readiness across teams, own the release calendar, and ensure smooth handoffs to production
• Partner with engineering on technical debt visibility and own bug management flow
• Manage delivery impact during incidents and hotfixes and ensure defect visibility doesn’t fall through the cracks between teams
• Track sprint progress, cross-team dependencies, and release readiness daily and escalate blockers within 24 hours
• Maintain Jira hygiene and delivery reporting for stakeholders and facilitate Scrum ceremonies, drive retrospective actions to closure

Required Experience:

• 3+ years as a Delivery Manager, Technical PM in a product-focused tech company
• Proven experience directly managing or mentoring delivery people (PMs, Scrum Masters)
• Experience functionally leading development teams - comfortable talking capacity, blockers, and technical constraints with engineers
• Hands-on experience with bug management and defect triage workflows
• Strong escalation instincts
• Confident working in Jira and with delivery metrics
• Proactive and ownership-driven
• Fluent in English and Russian (working languages of the team)

Nice to have:

• Experience setting up or significantly improving delivery processes

Our Benefits:

• Private health insurance
• Sports benefits
• Comprehensive Mental Health Program
• Free English lessons (online)
• Local language courses
• Paid time off
• Maternity leave support
• Referral program rewards
• Upskilling, internal workshops, and participation in professional conferences and corporate events