Certification Specialist

Hybrid middle English C1 3 months ago full-time

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software developmentagile methodologiescompliance principles

Support the Certification function & be the key contact for the day-to-day certification roadmap
Monitoring and reporting of testing status, progress, issues, and delivery ETA with the certification test house and internally with all relevant teams, mainly via JIRA tickets
Planning and organizing the certification submission, testing support, and delivery
Support the product compliance team on jurisdictional QA/certification product test cases
Support the product issues, troubleshooting, and their fixes development and deliveries
Support mitigation discussions or escalation to the certification test house
Stay on top of any changes or amendments relevant to the certification of Relax Gaming & its partners' operations
Keep the company's global certification schedule up to date with new products, processes, partners, or markets
Keep all the company’s jurisdictional portfolio lists up to date with new products, games, partners, or markets
Management of certification reports, storage, distribution to internal stakeholders, and updates to the company client area for our customers
Collaborate on process improvements to achieve a faster turnaround, effortless submission, better handling of the issues, or simply better reporting

1 to 3 years of experience in a similar position within the gaming industry
Strong organization and administration skills, and attention to details
Understanding of the software development process, solid notions of agile methodologies
Good understanding of compliance principles
Excellent communication skills, with high proficiency in English
Strong relationship-building skills
Bonus points if you:
Are passionate about gambling in general and the product in particular
Have the ambition to grow within a role and company
Are naturally interested in helping customers and devoted to solving problems
Are capable of managing your workload notwithstanding competing priorities and responding positively to change

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