Billing Specialist

Remote $63k - $109k middle 3 months ago full-time quality 7.2/10
  • Manual processing of withdrawal requests;
  • Analysis of deposits and unsuccessful transactions;
  • Investigation of suspicious and abnormal transactions;
  • Detection and formation of fraud patterns;
  • Analysis of user behavior;
  • Verification of payment details;
  • Processing refunds and erroneous credits;
  • Analyzing PSP technical statuses;
  • Interacting with L1 support on transaction issues;
  • Maintaining transaction logs and recording decisions.
  • Understanding of payment processes: deposits, withdrawals, PSPs, crypto/fiat;
  • Experience in payments, billing, anti-fraud, fintech, or operational support;
  • Analytical thinking and data skills;
  • Ability to make decisions on each case and take responsibility for them;
  • Ability to work under high pressure;
  • Ability to work shifts, including night shifts;
  • At least one year of experience in payments, fintech, iGaming, or related high-risk projects.
  • Nice to have:
  • Experience in iGaming / gambling / crypto / high-risk projects;
  • Experience working with multiple PSPs;
  • Participation in building or improving anti-fraud processes;
  • Experience with manual withdrawals and complex cases.
  • High salary (plus performance bonuses and salary revision on a regular basis);
  • Work schedule: Mon-Fri (9h with 1h lunch break), flexible start 8:00-10:00;
  • 24-days holiday leave;
  • Corporate English lessons;
  • Exciting work challenges that allow you to grow to your full potential;
  • Strong team of like minded professionals who will be by your side to accomplish ambitious projects, and to stimulate your professional development and bring experience.

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