AI Enablement/Talent Development Specialist - Senior

About the role

The AI Enablement Specialist will focus on enhancing AI capabilities within SOFTSWISS by creating and delivering learning programs and workshops. This role is part of the Talent Development team and collaborates closely with the AI Center of Excellence to support employees in leveraging AI tools effectively.

Success in this position involves translating technical AI concepts into accessible guidance for non-technical staff, identifying practical AI opportunities, and fostering an internal community of AI advocates. The role also emphasizes responsible AI use and the integration of data privacy and cybersecurity principles into learning materials.

Skills that matter here

• AI tools: This role requires practical experience using AI tools to develop learning programs.
• learning design: The specialist will create educational content and workshops tailored to various audiences.
• digital learning: Experience in digital learning is essential for delivering effective e-learning solutions.
• stakeholder management: Strong stakeholder management skills are necessary to collaborate with teams and the AI Center of Excellence.
• communication: Clear communication is critical for explaining complex AI concepts to non-technical employees.
• facilitation: Facilitation skills will be used to conduct workshops and interactive learning sessions.

Who this role suits

• Has a background in talent development or learning and development.
• Possesses strong communication skills and can simplify complex topics.
• Is proactive in identifying learning needs and opportunities.
• Thrives in collaborative environments and is comfortable working with diverse teams.

From the employer

• Create and deliver learning programmes, workshops, e-learning content and practical sessions.
• Help employees understand and apply approved AI tools, agents, MCPs, skills, and automation.
• Help employees to identify practical opportunities to optimize work processes through AI.
• Translate technical AI concepts into clear and practical guidance for non-technical audiences.
• Partner with the AI Center of Excellence on AI education, practical use cases, and adoption initiatives.
• Collect AI-related needs and use cases from teams and help structure them for further review.
• Help distinguish between use cases that can be supported through learning and self-service enablement and those requiring technical or security assessment.
• Support the development of an internal AI community and network of AI champions.
• Create practical guides, templates, use cases and best practices based on approved tools and solutions.
• Support the communication and implementation of AI-related policies, governance, and responsible-use principles.
• Ensure that learning materials include relevant guidance on confidentiality, data privacy, cybersecurity, and information security.
• Collect feedback from employees and teams, and share adoption and practical outcomes, as well as barriers, with the AI Center of Excellence.
• Research emerging AI tools and share potentially relevant developments with the AI Center of Excellence.

• 3–5+ years of experience in Talent Development, L&D, digital learning or a related area.
• Experience creating and delivering educational programs.
• Practical experience using AI tools in a professional environment.
• Experience with AI agents, automation, MCPs, custom skills, or similar emerging technologies.
• Experience translating technical or digital solutions into practical learning or adoption initiatives.
• Strong communication, facilitation, and stakeholder management skills.
• Ability to explain complex topics clearly to non-technical audiences.
• Strong self-learning, research, and experimentation skills.
• Understanding of responsible AI use, data privacy, and information security principles.
• Experience creating e-learning or digital learning content.
• Professional working proficiency in English (B2 or above), both written and spoken.

• Private health insurance
• Sports benefits
• Comprehensive Mental Health Program
• Free English lessons (online)
• Local language courses
• Paid time off
• Maternity leave support
• Referral program rewards
• Upskilling, internal workshops, and participation in professional conferences and corporate events