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Role in brief
SOFTSWISS is a fintech company looking for a Middle Technical Writer to develop user and technical documentation. Candidates should have strong technical writing skills and experience with API documentation.
About the role
As a Middle Technical Writer at SOFTSWISS, you will create and maintain various types of documentation, including user guides and API documentation. Your role is essential in ensuring that content is clear, well-structured, and accessible to both internal and external audiences.
You will collaborate with a diverse team, including developers, product owners, and business analysts, to produce high-quality documentation. Success in this position means delivering content that enhances usability and meets the needs of different stakeholders.
Skills that matter here
- technical writing: This role requires proficiency in creating clear and structured documentation for various audiences.
- API documentation: You will be responsible for writing and maintaining API documentation, ensuring technical accuracy.
- Confluence: Managing content within Confluence is a key part of organizing documentation.
- Git: Experience with Git is essential for version control of documentation.
- Microsoft Style Guide: Knowledge of style guides like Microsoft is necessary for maintaining consistency in documentation.
- Google Style Guide: Familiarity with the Google Style Guide will help ensure clarity and usability in writing.
Who this role suits
- A candidate with a background in technical writing, especially in fintech.
- Someone who is self-motivated and can work independently while also thriving in a team setting.
- An individual with strong communication skills, able to engage with both technical and non-technical stakeholders.
- A critical thinker who is detail-oriented and can manage multiple documentation projects.
From the employer
- Create, edit, and maintain procedural documentation including but not limited to user guides, how-tos, and tutorials.
- Create, edit, and maintain technical documentation, including API documentation.
- Create release notes.
- Work closely with writers, developers, product owners, business analysts, QA team, and others.
- Proficiency in English (C1 or higher).
- Russian at B2 level.
- Minimum of 3+ years of experience in technical documentation.
- Expertise in fintech domain.
- Docs-as-code experience.
- Proven experience in writing user guides in explanatory and procedural styles for multiple audiences.
- Excellent knowledge of Microsoft Style Guide, Google Style Guide, or similar.
- Experience in API writing, familiarity with API documentation tools.
- Experience with Git.
- Experience working with Cursor, VS Code, or similar dev tools.
- Experience in writing release notes.
- Proficiency with managing Confluence content.
- Experience in writing and proofreading of content, especially technology-related content.
- Excellent communication skills, both written and verbal.
- Critical thinking.
- Must be a self-motivator who works well independently and in a team environment with little or no direct supervision.
- Ability to influence and communicate effectively with both technical and non-technical people.
- Private health insurance
- Sports benefits
- Comprehensive Mental Health Program
- Free English lessons (online)
- Local language courses
- Paid time off
- Maternity leave support
- Referral program rewards
- Upskilling, internal workshops, and participation in professional conferences and corporate events
Questions about this role
What is the remote policy?
This position is fully remote.
What is the seniority level of this role?
This is a middle-level position.
How do I apply for this position?
You can apply through the SOFTSWISS website.
✓ Drop your CV once, then continue to the employer's application form. Your profile stays here for every recruiter hiring on igamingjobs.