Prediction Markets Operations Manager

About the role

In this role, you will be responsible for brainstorming and launching a variety of prediction markets that cover diverse themes such as pop culture, technology, and esports. Your focus will be on creating compelling market titles and ensuring fair play through clear operational terms.

You will collaborate closely with B2B partners and internal teams to optimize the platform, drive user engagement, and monitor key performance indicators. Success in this role means staying ahead of trends and ensuring that the prediction markets you create are both entertaining and lucrative.

Who this role suits

• A candidate with a background in B2B or customer support roles.
• Someone who is deeply interested in pop culture and current events.
• An individual who possesses excellent written communication skills in English.
• A creative thinker who is adaptable and eager to learn.

From the employer

• Brainstorm and launch compelling, trendy, and engaging prediction markets across diverse verticals (e.g., current events, novelty, pop culture, esports, entertainment, tech, and custom partner themes)
• Draft clear market titles, precise resolution criteria, settlement rules, and operational terms to prevent ambiguity and ensure fair play
• Continuously update, curate, and optimize the active platform layout to highlight high converting and trending prediction topics
• Oversee market resolution and payouts, ensuring transparent, timely, and verified outcomes based on trusted primary sources
• Collaborate with B2B partners, operators, and affiliates to create bespoke, co-branded prediction markets tailored to their specific audiences or campaigns
• Drive engagement mechanisms (e.g., community polling, dynamic odds adjustments, viral market concepts) to ensure partners and players have an entertaining experience
• Monitor competitor offerings, product features, UI/UX innovations, and pricing models across crypto, sportsbooks, and standalone prediction platforms (e.g., Polymarket, Kalshi, traditional sportsbooks' novelty sections)
• Stay ahead of viral social trends, news cycles, memes, and industry shifts to build real-time prediction markets before competitors
• Monitor key performance indicators (KPIs) such as total trading volume, active users, margin/hold, liquidity, and settlement times
• Work alongside risk and fraud teams to establish limits, manage exposure on custom events, and spot potential manipulation or abnormal betting activity
• Collaborate with Product, Design, and Engineering teams to improve trading interface UX, automation tools, and automated market resolution pipelines
• Carry out other duties assigned by the immediate supervisor that align with the job description and comply with the labor code

• Bachelor’s degree in Business Administration, Economics, Finance, Marketing, Data Analytics, Computer Science, or a related field
• Previous experience in B2B, customer support, or any related role
• Deep interest in pop culture, global current events, technology, internet culture, and novel entertainment formats
• Ability to draft airtight market rules and analyze trading volume/margin data to optimize future offerings
• Background in sports journalism, community management, content creation, or trading/sports platforms is a big advantage
• Openness to continuous learning and adapting to new process improvements
• Excellent written communication skills (English required) for writing clear market specs and engaging with internal partners and stakeholders
• Adaptive, creative and UpToDate for many trends taking place globally