CRM Operational Coordinator
✓ Drop your CV once, then continue to the employer's application form. Your profile stays here for every recruiter hiring on igamingjobs.
Role in brief
BetConstruct seeks a junior CRM Operational Coordinator to support their CRM team. This role is suited for recent graduates eager to gain experience in customer relationship management and data-driven marketing.
About the role
In this role, you will manage day-to-day operational tasks within the CRM platform, ensuring efficient workflows for the team. You will also learn to use AI-driven tools to create personalized promotions and improve communication strategies with customers.
As a part of a supportive and dynamic team, you will receive direct mentorship from industry experts. Your responsibilities will include testing promotional materials, analyzing performance metrics, and assisting in CRM system training, all aimed at enhancing the customer experience.
Skills that matter here
- CRM: This role involves handling operational tasks within the CRM platform to facilitate team workflows.
- AI tools: You will leverage AI-driven tools to optimize communication and create targeted promotions.
- Microsoft Excel: Proficiency in Excel is necessary for data analysis and compiling performance reports.
Who this role suits
- Recent graduates with a degree in Marketing, Business Administration, Economics, or Communications.
- Individuals with a strong desire to learn and adapt in a fast-paced environment.
- Detail-oriented team players who excel in time management and communication.
From the employer
- Handle day-to-day operational tasks within the CRM platform to ensure smooth team workflows.
- Learn to leverage AI-driven segmentation tools and platforms to create highly personalized promotions for targeted customer segments.
- Assist in using AI tools to streamline communication copy and optimize routine CRM operational tasks.
- Test promotional materials and campaign workflows to ensure proper functionality and a seamless user experience.
- Learn to navigate and manage communication channels (SMS, internal messaging, pop-ups, emails) to reach specific target audiences.
- Assist in gathering data, analyzing performance metrics, and compiling routine reports.
- Monitor incoming support tickets or requests related to CRM operations and route them appropriately.
- Help prepare materials for CRM system training sessions, demo calls, and client onboarding processes.
- Recent graduate with a Bachelor’s degree in Marketing, Business Administration, Economics, Communications, or a related field.
- Upper intermediate level in English (additional language skills are a bonus).
- Proficiency in Microsoft Excel, an interest in data-driven marketing, and working knowledge of AI tools.
- Strong desire to learn, adapt, and grow within a fast-paced environment.
- High attention to detail with solid teamwork and time management skills.
- Hands-on experience and direct mentorship from industry experts in a leading global company.
- A clear career path with real opportunities for professional growth.
- A supportive, dynamic, and learning-focused work environment.
- Competitive entry-level package and employee benefits.
Questions about this role
Is this position remote?
Yes, this position is fully remote.
What level of experience is required?
This role is targeted at recent graduates, making it suitable for those with little to no prior experience.
✓ Drop your CV once, then continue to the employer's application form. Your profile stays here for every recruiter hiring on igamingjobs.