Product Manager

About the role

As a Product Manager at EveryMatrix, you will oversee the product vision and roadmap for the internal communication platform. Your primary focus will be on integrating and optimizing channels such as email, SMS, and push notifications to enhance user engagement and message delivery.

You will collaborate with engineering and operations teams, ensuring robust integrations with third-party vendors while maintaining compliance and security standards. Success in this role requires a data-driven approach to monitor performance metrics and drive continuous improvements across the platform.

Skills that matter here

• product management: This role requires five or more years of experience in product management to lead complex projects effectively.
• multi-channel communication technologies: A strong understanding of technologies like email and SMS is essential for optimizing communication strategies.
• stakeholder management: Excellent leadership and stakeholder management skills are crucial for aligning priorities and delivering solutions.
• analytical skills: A data-driven mindset is necessary to analyze performance metrics and improve key performance indicators.
• integration management: Experience managing integrations with third-party vendors and APIs is important for ensuring seamless communication.

Who this role suits

• A candidate with a strong background in product management who thrives in fast-paced environments.
• Someone highly organized, proactive, and accountable, capable of driving initiatives from concept to completion.
• A professional with excellent communication skills, able to collaborate effectively across teams and manage stakeholder expectations.
• An individual who is data-driven and focused on continuous improvement in communication strategies.

From the employer

What You'll get to do:

• Lead and manage the product vision and roadmap for EveryMatrix’s internal communication platform
• Integrate and optimize multiple communication channels such as email, SMS, push notifications, inbox messaging, and on-site messages
• Collaborate with engineering, operations, and vendor partners to ensure robust and compliant integrations with email gateways and SMS providers
• Define and prioritize features that improve message delivery, personalization, and engagement across all channels
• Ensure high availability, scalability, and security of the communication platform
• Work closely with internal business units to gather requirements, align priorities, and deliver solutions that meet operational and regulatory needs
• Monitor and analyze performance metrics such as delivery rates, latency, and engagement, and drive continuous improvements
• Stay ahead of trends in communication technology and vendor capabilities to identify opportunities for innovation
• Own documentation, workflows, and specifications to ensure clarity and accessibility across teams
• Act as the main point of contact for communication-related topics across the organization

Here's what we’re looking for:

• Five or more years of experience in product management, ideally with experience in communication platforms or messaging systems
• Strong understanding of multi-channel communication technologies, including email, SMS, and push notifications
• Experience managing integrations with third-party vendors and APIs
• Excellent leadership and stakeholder management skills, with a proven ability to deliver complex projects in fast-paced environments
• Data-driven mindset with strong analytical skills and experience improving KPIs such as delivery success and engagement rates
• Highly organized, proactive, and accountable, with a track record of driving initiatives from concept to completion
• Knowledge of compliance and security considerations in messaging and communication systems is a plus
• iGaming experience is not required but considered beneficial

Here's what we offer:

• Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
• Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year.
• Benefit from two Free Fridays each year, limited to one per quarter.
• 3 sick leave days per year, no doctor's note required.
• Daily catered lunch or monthly lunch allowance.
• Private Medical Subscription.
• Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training.
• Access to an Employee Assistance Program through TELUS Health.
• Our office perks include parking, on-site massages, and frequent team-building activities in various locations.
• Amazing office space complete with its own pool and gym.