Role in brief
ZEXTER seeks a Community Manager to enhance player engagement in the iGaming sector. Candidates with community management experience, especially in gaming or crypto, should apply.
About the role
In this role at ZEXTER, the Community Manager will be responsible for building and moderating brand communities on platforms like Telegram and Discord. This involves daily communication with players and launching various community activities such as contests and promotions.
Success in this position requires monitoring community sentiment and competitor activities, as well as collecting player feedback to share with internal teams. The role is fully remote, offering a competitive salary and opportunities for career growth within a supportive environment.
Skills that matter here
- Community Management: This role requires managing brand communities and engaging with players to foster a vibrant online environment.
- Bilingual Communication: Fluency in both Spanish and English is essential for effective interaction with a diverse player base.
Who this role suits
- A professional with prior experience in community management, ideally in iGaming or related fields.
- Someone who thrives in a remote work environment and values minimal bureaucracy.
- An individual who can communicate authentically and connect with players on a personal level.
- A proactive person who is comfortable monitoring trends and gathering insights from community interactions.
From the employer
- Manage and moderate brand communities (Telegram, Discord, etc.) and maintain daily communication with players.
- Launch and manage community activities: contests, giveaways, promotions, and update announcements.
- Collect player feedback, track negative sentiment and reputation risks, and share insights with the Product, CRM, and Support teams.
- Monitor community sentiment and competitor activities.
- Report on community growth and engagement.
- Experience as a Community Manager (preferably in iGaming, gaming, betting, or crypto).
- Proven experience managing Telegram and Discord communities.
- Ability to communicate naturally without using dry corporate scripts.
- Fluent Spanish and English are mandatory (additional languages are a strong plus).
- Understanding of online casino player behavior is an advantage.
- Fully remote work and a competitive salary.
- Clear career growth and minimal bureaucracy.
- Strong Product and Development teams, along with modern tools.
Questions about this role
What is the remote work policy?
This position is fully remote, allowing flexibility in work location.
What languages are required?
Fluency in both Spanish and English is mandatory, with additional languages being a strong advantage.
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